Our Office
705 - 55 Commerce Valley Drive West
Thornhill, Ontario,
L3T 7V9 Canada
Telephone : 416.238.7359
Toll-free (in Ontario): 1.866.624.8483
Fax : 416.214.0879
E-mail: info@ctcmpao.on.ca
Office Hours
| Monday: | 9:00 AM | 5:00 PM |
| Tuesday: | 9:00 AM | 5:00 PM |
| Wednesday: | 9:00 AM | 5:00 PM |
| Thursday: | 9:00 AM | 5:00 PM |
| Friday: | 9:00 AM | 5:00 PM |
| Saturday: | CLOSED | |
| Sunday: | CLOSED |
Members of the public who wish to access in-person services are encouraged to schedule an appointment in advance by contacting the appropriate department by email.
Please note that the CTCMPAO does not tolerate any abusive behavior towards our staff. Abusive behavior such as, but not limited to, intimidation, threats, obscene and/or unprofessional or discriminatory remarks is not tolerated. Any such behavior towards staff will be noted in a registrant’s file and could be used to inform any remedial or disciplinary action. Repeat offenders will be alerted and will result in the CTCMPAO communicating with such individuals in writing only. In other cases, the CTCMPAO may decide to restrict communications with such individuals entirely.
Regulatory matters, stakeholders, and media enquiries
registrar@ctcmpao.on.ca
ext.4782
Complaint process, to file a complaint against a Member, and to report unauthorized practice
conduct@ctcmpao.on.ca
ext.4784
Registration status and processes, including initial registration, registration renewal and registrant information changes
registration@ctcmpao.on.ca
ext.4774 application status, tests, and examinations
ext.4785 members and general enquiries
Quality Assurance Program including: professional development requirements, peer and practice assessments, and self-assessments
qa@ctcmpao.on.ca
ext.3334
Practice advice: inquiries related to practice standards, laws and ethics that impact the practice of traditional Chinese medicine in Ontario.
practiceadvice@ctcmpao.on.ca
ext.3334
Payments and receipts
finance@ctcmpao.on.ca
ext.4781
College website, Portal login, navigation of the Portal, and to report a technical issue
webmaster@ctcmpao.on.ca
ext.4777
