CTCMPAO Providing Services Remotely Due to COVID-19

With consideration to the Coronavirus COVID-19 situation, the College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario will be temporarily operating remotely as of March 17, 2020, until further notice. The College will not be accepting external visits during this time. This is to minimize the exposure and spread of COVID-19. The health and safety of the public, our members, staff, and stakeholders are of utmost importance.

The College staff will continue to provide updates on the situation and regular services to the public and members while working remotely. The College expects to operate with few disruptions, none of which will affect the College’s mandate to protect the public interest. College staff can continue to be contacted via email and telephone as usual during this time.

Please note that courier packages cannot be received during this time. Regular mail will still be received.

The College is committed to providing regular services and support to the public, members and stakeholders during this difficult time.

Who to contact?

For general inquiries, please email info@ctcmpao.on.ca, or call 416-238-7359 and we will direct your inquiries appropriately.


For inquiries relating to application status, tests and examinations, please email registration@ctcmpao.on.ca or call 416-238-7359 ext. 4774. For members and general registration inquiries, please call 416-238-7359 ext. 4785.

Complaints and Concerns

For inquiries relating to complaints, reports, conduct or unauthorized practice, please email conduct@ctcmpao.on.ca or call 416-238-7359 ext. 4784.

Quality Assurance

For inquiries relating to the quality assurance program, please email QA@ctcmpao.on.ca or call 416-238-7359 ext. 3334.

Information Technology

For inquiries relating to member portal or the website, please email webmaster@ctcmpao.on.ca or call 416-238-7359 ext. 4777.


For inquiries relating to finance, please email finance@ctcmpao.on.ca or call 416-238-7359 ext. 4781.